Shipping Policy
Shipping Policy
Thank you for shopping with Midnight Ashes. We are proud to ship our products worldwide so you can enjoy our unique cases wherever you are. Please review our shipping details below.
1. Shipping Availability
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We ship worldwide.
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Please check at checkout to confirm if shipping is available to your country.
2. Shipping Costs
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We offer a flat-rate worldwide shipping fee of $4.99 USD.
- Spend $40 USD or more and we’ll ship your order for free, anywhere in the world
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This includes tracking, so you can follow your order from dispatch to delivery.
3. Processing Time
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Orders are typically processed within 1–3 business days.
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Once your order has been dispatched, you will receive a confirmation email with your tracking number.
4. Delivery Times
Estimated delivery times are as follows (after dispatch):
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Europe: 5–10 business days
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United States, Australia & Rest of the World: 7–15 business days
Please note that delivery times may vary depending on customs clearance, courier delays, or holidays.
5. Tracking Your Order
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A tracking number will be provided via email once your order has shipped.
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Tracking information may take 1–3 business days to update.
6. Customs, Duties & Taxes
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International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the shipping fee.
7. Multiple Shipments
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If you order multiple items, they may be shipped separately depending on availability. You will not be charged extra shipping fees for split deliveries.
8. Delayed or Lost Packages
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While we do our best to ensure timely delivery, Midnight Ashes is not responsible for delays caused by customs, postal services, or courier issues beyond our control.
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If your package is significantly delayed or lost, please contact us at [insert email address] and we will assist you.
9. Contact Us
If you have any questions about shipping, please contact us:
Midnight Ashes
📧 Email: [insert email address]